Online since the year 2000

Teleadhesivo.com was born in June 2000 and since them we have served more than 150.000 products of our shop. TeleAdhesivo.com belongs to Banner Imagen S.L.
As a general rule, all the purchases you do in TeleAdhesivo.com are subjected to the general conditions exposed in this document.

1. Modes of payment

a) Bank trasfer.
b) Credit card.
c) PayPal.

a)Bank Transfer

When you choose to pay the order by Bank Transfer, you will receive along with the e-mail to confirm the order, another one with the number of the bank account where you should do the transfer for Banner Imagen S.L.
It is very important to indicate the number of the order, as well as your first and last name, and do the transfer in the first 3 days after the confirmation of the order to be able to validate it.


Don't forget that you have to do the payment in EURO and that all possible exchange commissions will be charged in your account if you choose other system of payment. In the case of bank transfers from abroad it is very important to let the bank know that it has to charge the comissions, those comissions that correspond to your bank. If you don't do that, Teleadhesivo.com will stop the delivering of your order until it is entirely paid.

b) Credit Card

We guarantee you that all the transactions made in Teleadhesivo.com are 100% safe. All the operations that imply a transmission of personal or banking details are made safely. Teleadhesivo.com uses a server based on standard safe technology SSL (Secure Socked Layer). All the information you send us travels ciphered in the network.
In the same way, the details of your credit card don't remain registered in any data base and they go directly to TPV (Point Terminal Sale of the bank). The gateways of payment belong to Sabadell Banc and Deutche Bank. You can choose any of the two, the one that you prefer to make the payment.
Besides, we would like to inform you that with an effort to provide greater security to the owners of credit cards, we have incorporated in our gateway of payment the so called system of payment CES (Safe Electronic Trade). Otherwise, if you are the owner of a "safe" credit card, you will always be able to pay with VISA or MASTERCARD in out shop.
In both cases, when paying with VISA or MASTERCARD you will always be asked the following details: the number of the credit card, the expiration date and a validation code which contains the last 3 ciphers of the number printed in Italic on the back side of your VISA or MASTERCARD credit card, offering this way more guarantees concerning the safety of this transaction.

     

What Is PayPal?
PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal has over 100 million member accounts in 190 countries and regions. It's accepted by merchants everywhere, both on and off eBay.

Is it safe to use?
PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.

Why use PayPal?
Make purchases or send money with PayPal – it’s free
Shop and pay conveniently by saving your information with PayPal
PayPal is accepted by millions of businesses worldwide and is the preferred payment method on eBay

Taxes
The price of the articles exposed in this web page includes the Value Added Tax (VAD). The purchases made by the countries of the European Union will be charged with VAD.
For the purchases made in the countries that are not members of the European Union, Canarias, Ceuta and Melilla the prices exposed in this page will be net prices.

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2. Forms of shipping and delivery time

The orders will be handled the first working day after the day of its confirmation. Besides this, you have to take into account that the delivery time is counted in weekdays and it may suffer changes because of local or national holidays. And remember, if you choose to pay the order with bank transfer, it won't be done until we don't have the proof of the payment.

TELEADHESIVO.com reserves the right to change the mode of delivering and the company of deliveries, no matter what is exposed in these pages, but on the condition it doesn't affect the client.

Table of the possible modes of shipping and delivery time:

1. Packages of less than 85 cm long

2. Packages of 85 to 98 cm long:

3. Packages of more than 98 cm long:

3. Personalized sizes of the stickers

In Teleadhesivo.com we try to offer the most common sizes of the stickers and we want to satisfy all the necessities of the client. But in case you don't find the size you are looking for, please write to us at the e-mail address to the Customer Service Department.

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4. Guarantee

When buying in Teleadhesivo.com you have a guarantee of 1 year in all the articles. This guarantee covers any kind of fabrication defect which can happen in time. Naturally, the defects or imperfections due to an incorrect way of using the material or the wears produced by a normal use of it aren't included in this guarantee.
The decreases in the functionality of the articles, caused by the limitations of concepts of these ones, are also excluded of this guarantee. That is way, in order to avoid possible unpleasant surprises, we recommend you to consult our pages of information and our catalogue or the specialized advice of our sellers.

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5. Rebates and material changes

Our Customer Service department disposes of an after-sales service which settles whatever problem with our articles or deliveries, this way offering a rapid and effective attention to our clients. In case you receive any defective article or with a different size or color with respect at what you ordered, or if you receive an incorrect order, we will send you a new package free in order to remedy the error made.
The orders of Teleadhesivo.com are prepared especially and in a personalized way for every client. The manufacturing of the orders is begun at 7 a.m. We always include a final confirmation of each order with the goal of making sure that the order is correct, in terms of units, colors, position and sizes, wanting to avoid possible posterior changes of the stickers. Teleadhesivo.com doesn't change the orders which are well made and delivered without any mistake of our part.

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6. Customer Service

After doing the order, you will receive an e-mail of confirmation. You have to take into account that once you confirmed the order, the products are immediately packed and sent. So the best thing is to make sure that both the personal details and all the products are correct. If you want to do any kind of modifications of an order you can call to our Customer Service phone number. And if you prefer doing your order by phone or if you have any kind of question or incidence, don't hesitate and call us at:

PHONE: +34 974 22 76 54 / FAX +34 902 013 562
(From Monday to Friday, from 7 am to 3 pm)

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7. Privacy overall character

According to the Act 15/1999, on December 13, of Personal Data Protection, we inform you that the personal data you facilitate to us will be included in a personal data automatic file, created and maintained under the responsibility of Banner Imagen S.L.- Teleadhesivo.com.

The goal of these files is to facilitate the processing of the orders, and in the case you admitted it by marking in the right box, we can send commercial information about the products and services we have, which may interest you, and this way could be communicated to other companies of the kind.

The clients of Teleadhesivo.com will always be able to use their rights of access, rectification, cancellation and opposition, communicating it by e-mail at atencionalcliente@teleadhesivo.com or by writing to Banner Imagen S.L.Polygon Monzú. Ronda Industria. C/ Interior, nave 13. 22006 Huesca

Cookies

Teleadhesivo.com uses "cookies" only to be able to offer a more personalized service and to help the navigation to be more easy and adjusted to the preferences of the users.

A "cookie" is a little file that a web server stores in the hard drive of the user. The "cookies" can't identify by themselves a person, because they don't refer to any personal detail and it can't be executed as a code or contain a virus.

The "cookies" help us, for example, to save the configuration of the user (the language and the country he navigates from) so that you don't have to introduce these details every time you visit our page. Besides, this will let us manage your purchase and conserve the information of the order while you go through our pages.

However, please take into account that, as a measure to guarantee the safety of your personal data, you will have to identify you once more to be able to buy, irrespective of having identified yourself before to see other sections.

The most of the browsers accept automatically the "cookies", but it is possible to shape them for their refusal. In this case, the user will be able to navigate in the web, but to be able to buy in Teleadhesivo.com the navigator will have to accept the "cookies de session", those which exist only while you stay in Teleadhesivo.com and will disappear if the navigation is closed.

Now we are going to explain you how to configure your navigator to accept the "cookies":

1.  Internet Explorer 6.0

•  Select Tools
•  Internet Options
•  Click in Privacy
•  The predetermined value is Medium, which will let you accept the "cookies". To change this value, move the bar to the configuration that you wish. If you have a personalized configuration, press the button Go on and select Accept Cookies

2.  Internet Explorer 5.0

•  Select Tools
•  Internet Options
•  Click in Security
•  Press Internet and at last, Personalized Level
•  In Cookies select Activate

3.  Internet Explorer4.0

•  Select See
•  Internet Options
•  Press Advanced
•  Situate yourself in the yellow icon in Security and Allow Cookies

4.  Netscape communicator 4.0

•  Click in Edit
•  Preferences
•  Advanced
•  In Cookies determine the level you want

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8. Legislation and jurisdiction

The present general conditions are to be interpreted according to the actual legislation in Spain regarding the matter, which will be applied alternatively in all that hasn't been foreseen in the same. (Basically Law 34/2002, on July 11, regarding information services and electronic trade).

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